Security EVERY MOVE CONFIRMED BY YOU.

Confirm every transfer with your passkey, or your PIN if no passkey is set. Add optional 2FA and log out of any device in one tap.

SIQO staff will never ask for your PIN, passwords or 2FA codes.

How we protect you

Four layers
around your money.

Pick a layer to see what's inside.

Layer 1 of 4 · What's inside

  • PIN
  • Biometrics
  • Passkeys
  • 2FA
  • Device control

Helps stop: Someone who knows your password but doesn't have your phone, PIN or codes.

See how it works
Verified identity adds recovery support

Layer 1 of 4 · Account

Sign-in protection

Only you
get in.

Four ways to prove it's you.

A PIN on every account

Every account has a 6-digit PIN. Easy codes like 123456 aren't allowed.

Biometrics

Unlock SIQO with your face or fingerprint, with your PIN as backup.

Passkeys

Sign in and confirm transfers with your face, fingerprint or screen lock. Needs 2FA on first.

Two-factor codes (2FA)

Optional. A 6-digit code from an authenticator app, asked at sign-in and before sensitive actions.

Guessing doesn't pay.

5

Tries before lock

After 5 wrong login attempts, Support checks it's you before unlocking.

1 min

Cool-down on checks

Too many wrong PIN or 2FA codes pause checks for 1 minute.

See every login. End any of them.

See everywhere you're signed in, in Settings › Devices. Log out any session you don't recognise.

Every active session

Device, IP address and last login, with this phone marked.

One-tap logout

End any other session straight away.

Log out from all devices

Sign out everywhere at once.

Security alerts

Get notified about logins, transactions and important security changes.

Lost your phone? Contact SIQO Support through the Help Center

Layer 2 of 4 · Transaction

Step-up authentication

The bigger the action,
the stronger the check.

Viewing your balance is quick. Moving money or changing your security always needs a check.

What SIQO asks for, by action

EverydayStep 1 of 3
What you're doing: Viewing balances and history
How you confirm: Just being signed in
SensitiveStep 2 of 3
What you're doing: Sending, paying or withdrawing, and approving or rejecting a Joint Approval request
How you confirm: Your passkey, or your PIN or a 2FA code
What you're doing: Creating or deleting a Joint Approval Wallet, or setting up a Smart Jar
How you confirm: Your passkey, or your PIN or a 2FA code
What you're doing: Changing your account details
How you confirm: Your passkey, or your PIN or a 2FA code
CriticalStep 3 of 3
What you're doing: Turning 2FA on or off
How you confirm: A 2FA code
What you're doing: Turning your passkey on or off
How you confirm: Your passkey
What you're doing: Closing your account
How you confirm: Your PIN or a 2FA code, plus a final confirmation

Layer 3 of 4 · Shared control

Shared control

Money only moves
the way you allow.

Rules that stop shared money moving without the right say-so.

Team Budget300 USDTTo Wallet ID ••• 7310Example
Waiting for approvals

2 of 3 approved

  • Mia K.Approved
  • Jon T.Approved
  • Rae S.Pending

Joint Approval Wallet

Transfers move only when enough co-owners approve, each with their own check.

Learn more

Shared Wallet rules

Give someone a set amount, with per-asset limits, an expiry date and optional approvals.

Learn more

Soft Lock on claim links

Approve each claim before the funds are released.

Learn more

Layer 4 of 4 · Company

Who runs SIQO

Swiss company. Serious about security.

Swiss flag

SIQO is operated by Byte Digital AG, a Swiss fintech company.

About SIQO

Full audit trail

Every transfer is recorded, including anonymous ones, so disputes can be checked.

Transaction monitoring

Transactions are monitored for unusual activity.

Identity verification

Verify once.
Unlock more, recover faster.

Identity verification (KYC) runs in the app through Sumsub. Start without it; verifying raises your limits and speeds up account recovery.

  1. No verification

    You provide
    Nothing yet
    Unlocks
    Start straight away. Selling crypto needs Level 1.
  2. Level 1: Basic

    You provide
    Email, phone number and national ID
    Unlocks
    All core features, standard transaction and balance limits, and account recovery support.
  3. Level 2: Enhanced

    You provide
    Level 1 plus proof of address
    Unlocks
    Higher transaction and wallet limits, and access to more advanced features.

Limits depend on your level and country. The app shows them.

Checklist

Five minutes to a
safer account.

Your PIN is always on. Add 2FA and a passkey to reach High, then work down the list.

Security Level

1 of 3 filled

ModerateHigh

Tick 2FA and passkey to see the meter fill.

Responsible disclosure

Found a security issue? Tell us.

Report it privately under our Vulnerability Policy, and don't share details until it's fixed.

Or email legal@byte-digital.com

Read our Vulnerability Policy
FAQs

Security questions,
answered.

Quick answers about keeping your account safe. Can't find what you need? Contact SIQO Support.

Support

Can't find what you're looking for?

Our support team can help.

  • Your PIN is the 6-digit code every account has. A passkey uses your phone's face, fingerprint or screen lock, and is asked first once set up. 2FA adds a code from an authenticator app when you switch it on.

  • Any standard authenticator app that can scan a QR code.

  • Each phone holds one SIQO account's passkey at a time. If someone sets up a passkey for their SIQO account on the same phone, yours is removed. Log in as usual, then set up a new one.

  • Contact SIQO Support through the Help Center as soon as you can. If you can still sign in on another device, go to Settings › Devices and choose Log out from all devices.

  • Reset it in the app with a one-time verification code. If you're locked out, verified users can be helped back in faster, because we have a trusted way to confirm it's you.

  • Not to get started. Some features, like selling crypto, need Level 1 verification through Sumsub. Level 1 also raises your limits and makes you eligible for account recovery support.

Download the app

Get SIQO

Security that stays out of your way.

Download SIQO and set up your PIN, passkey and 2FA in minutes.

Download on Google PlayDownload on App Store
SIQO app on mobile